Ambulance crew training in full scale

At 8:45am, a little bit anxious and very much curious, I reached a training center.

Today almost 200 people gathered at our temporary training center in Amritsar, Punjab, India.  Medical training has been going on for EMT (Emergency Medical Technician) since January, and finally this week drivers and call center personnel have joined for their operational training. By the end of this week, the number will go up to 450.
I have been coordinating with concerned departments, instructors and other experts to prepare for all the training programs that were scheduled to happen in the next 10 days.

In the afternoon, I stopped by at a driver’s session.  The room was hot partly due to strong sunlight from outside and partly due to the enthusiastic energy emitted from 60 drivers.

As in other states where Ziqitza operates, all ambulances in Punjab will also be equipped with GPS and mobile data terminal. This will be a major tool of communication between ambulance crew and CDC (control and dispatch center).

My colleague and I gave a series of training sessions to our field managers for operation and IT on previous days. Today, they are the teachers who would give training to drivers.  As I sat in the room and observed the session, I felt excited and confident. With the world class IT infrastructure and the power of the people, we will make this operation the best in the country... and in the developing world (as Ziqitza's mission statement claims!).

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